Hanoi Chic Boutique Hotel

Mia and Anna on reception were very helpful. They advised us on trips and booked one we wanted to do. The beds were very comfortable and there was plenty of hot water. The location was within walking distance of all the attractions we wanted to see.. We returned a few days later for one night and both our rooms had been upgraded which was a lovely surprise.

The staff were a true highlight. Right from arriving until leaving we were met with smiles, recommendations and thoughtfulness. We haven’t experienced this kind of hospitality on our travels so far, and it was really heartwarming to get to know them. We loved the location, on a quieter street in a busy part of town (the old quarter). You never have to walk too far to get anywhere, so you can pop back anytime to get some rest and quiet. The breakfast was also perfect, I’d recommend getting to dining room earlier in the morning to avoid the end of breakfast rush! We were guilty of that a couple times. Our room wasn’t one with a balcony, but we still found it great. Perfectly suitable for a 6 night stay.

This is easily the best hotel I've stayed in the whole of Asia. Rose (should be the owner) is the most kind, most generous and most responsive host I've ever encountered in my 30 years of travel. She literally ensures everything is on time and right for you as her guest. I am most impressed. Her staff, Anna is another great host. Her concern for your well being there is genuine. These 2 are responsible and super duper helpful in all kinds of way. They literally make our stay there most enjoyable. The hotel itself is beautiful and charming, rooms were big and beautiful. Aircon was cold, shower facilities all working well. Balcony was also spacious and had great views to see the ongoing Vietnamese lifestyle. Thrilled. Location was perfect, smack in the middle of the old quarters with food everywhere and all sorts. There was a blackout in my kids rooms on the 2nd night and they immediately switched them to another room without delay. Most impressed. This is a hotel that is definitely worth staying in, either for the place, location, breakfast or people. Especially the people. They can make or break your day. These folks made our day and I am just glad we decided on the Hanoi CHIC Boutique hotel. Go ahead and book.

I had a brilliant stay at Hanoi Chic Boutique Hotel. It was very clean, great location with walking distance to all of Hanoi. The staff are super helpful, supportive and knowledgeable, in particular Ana and Rose were always on hand to help me. The doorman always helped and offered a cold glass of water when in reception. I booked the Ha Giang Loop through the hotel and they let me leave my big bag securely at the hotel whilst I was away for 3 days - the loop was also amazing! I would recommend anyone to stay here during their time in Hanoi.

The staff and location were excellent! I was honest with the staff about my rating, and they were so thoughtful in giving me half off my airport transfer.