Hanoi Chic Boutique Hotel

This is easily the best hotel I've stayed in the whole of Asia. Rose (should be the owner) is the most kind, most generous and most responsive host I've ever encountered in my 30 years of travel. She literally ensures everything is on time and right for you as her guest. I am most impressed. Her staff, Anna is another great host. Her concern for your well being there is genuine. These 2 are responsible and super duper helpful in all kinds of way. They literally make our stay there most enjoyable. The hotel itself is beautiful and charming, rooms were big and beautiful. Aircon was cold, shower facilities all working well. Balcony was also spacious and had great views to see the ongoing Vietnamese lifestyle. Thrilled. Location was perfect, smack in the middle of the old quarters with food everywhere and all sorts. There was a blackout in my kids rooms on the 2nd night and they immediately switched them to another room without delay. Most impressed. This is a hotel that is definitely worth staying in, either for the place, location, breakfast or people. Especially the people. They can make or break your day. These folks made our day and I am just glad we decided on the Hanoi CHIC Boutique hotel. Go ahead and book.

The location is very central in the heart of Old Town Hanoi. We had a room at the 6th floor which gave us a cool view on the city and a bit of distance to the noise of the streets. The staff was very friendly and helpful, who arranged for us also the transfer to our next stop in Sapa, and the tour to Ha Long Bay. The breakfast was included and there were a bit of salty and sweet options.

Located in close proximity to alot of things / places in the city.

Staff was very friendly (almost too friendly) and very useful. I was able to book other services with them, such as pickup / drop from airport as well as some day-trips. They allowed use of a restroom and A/C to freshen up upon arriving and before leaving despite being before check-in/after check-out time. They also sold local SIM cards and made sure they worked on my phone. The person in charge was Anna and I am very happy with her.

The staff were exceptional and excellent.. must commend Ann & Rose for their fabulous service. We were made to feel a warm welcome from the very start. They were were helpful and gave us detailed information on nearly attractions and also day trips to Halong Bay. They also provided us with maps. They were swift to resolve issues with our room as well. Big thanks to the staff.