Hanoi Chic Boutique Hotel

This is easily the best hotel I've stayed in the whole of Asia. Rose (should be the owner) is the most kind, most generous and most responsive host I've ever encountered in my 30 years of travel. She literally ensures everything is on time and right for you as her guest. I am most impressed. Her staff, Anna is another great host. Her concern for your well being there is genuine. These 2 are responsible and super duper helpful in all kinds of way. They literally make our stay there most enjoyable. The hotel itself is beautiful and charming, rooms were big and beautiful. Aircon was cold, shower facilities all working well. Balcony was also spacious and had great views to see the ongoing Vietnamese lifestyle. Thrilled. Location was perfect, smack in the middle of the old quarters with food everywhere and all sorts. There was a blackout in my kids rooms on the 2nd night and they immediately switched them to another room without delay. Most impressed. This is a hotel that is definitely worth staying in, either for the place, location, breakfast or people. Especially the people. They can make or break your day. These folks made our day and I am just glad we decided on the Hanoi CHIC Boutique hotel. Go ahead and book.

Special mention of the staff: Anna and Rose at the reception; all the bellboys, the breakfast staff... Midday or midnight... Always welcome you with a smile. Ever ready to help you figure out the city. Anna gave us a hard copy map and marked out the 'must see, must do' places and activities. Rose offered us a private car when we left for the airport on our last day. She even pointed out a minimal surcharge if we settled the bill by using a card. Simply super service and genuine care for the guests. The location is outstanding; all major attractions are within walking distance, plenty of dining and coffee options, every street has at least one convenience store.

The hotel is located in the old quarter with shops and eateries nearby. Yet it was quiet. Staff are very friendly and helpful. The room was clean and comfortable. We had requested for late checkout, and even though our room wasn't available, they gave us a smaller room at a reasonable price. The new room is generally cheaper than our original Superior double room but isn't as good, especially in terms of ventilation. So I'd recommend getting the Superior double room if possible.

The location is very central in the heart of Old Town Hanoi. We had a room at the 6th floor which gave us a cool view on the city and a bit of distance to the noise of the streets. The staff was very friendly and helpful, who arranged for us also the transfer to our next stop in Sapa, and the tour to Ha Long Bay. The breakfast was included and there were a bit of salty and sweet options.

Located in close proximity to alot of things / places in the city.